Empower Plus Ltd
Effective Date: September 2026
Empower Plus Ltd (“Empower Plus”, “EPL”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Statement explains how we may collect, use, store, disclose and protect personal information when you visit our website, contact us, submit an inquiry, request a consultation, or otherwise interact with Empower Plus Ltd.
Our handling of personal information is guided by applicable laws of Trinidad and Tobago, including the Data Protection Act, Chap. 22:04, and applicable data protection and privacy principles.
1. Information We May Collect
Depending on how you interact with us, we may collect personal information including:
* Your name;
* Email address;
* Telephone number;
* Company or organization name;
* Job title or professional information;
* Information submitted through website contact forms;
* Information provided when requesting a consultation or service;
* Correspondence and communications with Empower Plus;
* Technical information relating to your use of our website, such as IP address, browser type, device information and website activity; and
* Other information that you voluntarily provide to us.
Where Empower Plus provides HR, payroll, IT support or Quality Management System services to a client, we may also process personal or confidential information provided by that client. Such information will be handled in accordance with applicable law, contractual obligations and appropriate confidentiality and security requirements.
2. How We Use Your Information
We may use personal information to:
* Respond to inquiries and requests;
* Arrange consultations or discovery calls;
* Provide information about our services;
* Prepare proposals, quotations or service arrangements;
* Deliver contracted HR, payroll, IT support and Quality Management System services;
* Communicate with clients and prospective clients;
* Manage our client and business relationships;
* Improve our website, services and customer experience;
* Maintain appropriate business, accounting and administrative records;
* Protect the security and integrity of our systems and services;
* Meet contractual, regulatory and legal obligations; and
* Send marketing or business communications where you have consented or where otherwise permitted by law.
We will seek to collect only information reasonably necessary for the purpose for which it is required.
3. HR and Payroll Information
Because Empower Plus provides HR and payroll-related professional services, we recognise that information entrusted to us may include confidential or sensitive employee and organizational information.
Where EPL processes personal information on behalf of a client, the client remains responsible for ensuring that it has the appropriate authority to provide that information to EPL.
EPL will use such information only for legitimate service-delivery purposes, in accordance with applicable contractual requirements and legal obligations.
Clients should not submit employee payroll records, identification documents, medical information, disciplinary information, banking information or other sensitive personal information through a general website inquiry form unless specifically instructed by Empower Plus to use an approved secure method.
4. Consent
Where required, we will obtain appropriate consent before collecting, using or disclosing personal information.
By voluntarily submitting personal information through our website or directly to Empower Plus, you acknowledge that the information may be processed for the purpose for which it was provided and other reasonably related purposes described in this Privacy Statement.
Where consent is the basis on which we process information, you may withdraw that consent, subject to applicable legal or contractual requirements.
5. Marketing Communications
If you subscribe to updates or agree to receive promotional communications from Empower Plus, we may use your contact information to send information about our services, events, business updates or related content.
You may request to stop receiving marketing communications at any time by using the unsubscribe mechanism provided, where available, or by contacting us.
6. Sharing of Personal Information
Empower Plus does not sell or rent personal information.
We may disclose information where reasonably necessary to:
* Employees, consultants or authorized representatives of Empower Plus who require access for legitimate business purposes;
* Service providers supporting our website, technology, communications, data storage or business operations;
* Professional advisers such as attorneys, accountants or auditors;
* Regulatory, governmental or law-enforcement authorities where disclosure is legally required; or
* Other parties where you have authorized the disclosure.
Where third parties process information on our behalf, we will seek to use appropriate contractual, confidentiality and security arrangements.
7. International Processing and Storage
Some technology platforms, cloud services or service providers used by Empower Plus may process or store information outside Trinidad and Tobago.
Where personal information is transferred or made accessible outside Trinidad and Tobago, EPL will seek to ensure that appropriate safeguards are in place, taking account of applicable legal requirements and the sensitivity of the information.
8. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand how visitors use the website, improve performance and enhance the user experience.
Some cookies may be necessary for the website to operate. Other cookies, including analytics or marketing cookies, may be subject to your preferences or consent where applicable.
You may be able to manage cookies through your browser settings or through any cookie-management tool provided on our website.
Disabling certain cookies may affect the functionality of some parts of the website.
9. Data Security
Empower Plus takes reasonable administrative, organizational and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss or destruction.
Access to confidential information is intended to be limited to authorized persons who require the information for legitimate business purposes.
However, no internet transmission, electronic communication or information-storage system can be guaranteed to be completely secure. Users should therefore exercise appropriate care when transmitting confidential or sensitive information electronically.
10. Data Retention
We will retain personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected and to satisfy applicable contractual, operational, accounting, regulatory or legal requirements.
When personal information is no longer reasonably required, we may securely delete, destroy or anonymize it, subject to applicable legal and record-retention requirements.
11. Accuracy and Access to Information
We seek to maintain personal information that is reasonably accurate, complete and current for the purposes for which it is used.
Subject to applicable law, you may contact us regarding personal information that we hold about you, including requests concerning:
* Access to your personal information;
* Correction of inaccurate or incomplete information;
* Updating your information;
* Withdrawal of consent where applicable;
* Concerns about how your information has been used or disclosed; or
* Requests concerning deletion or retention, where legally applicable.
We may need to verify your identity before responding to certain requests.
12. Third-Party Websites
Our website may contain links to websites, platforms or services operated by third parties.
Empower Plus is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those organizations before providing personal information to them.
13. Children’s Privacy
Our website and professional services are intended primarily for businesses and adults. We do not knowingly use our website to solicit personal information directly from children.
If we become aware that personal information relating to a child has been submitted inappropriately through our website, we will take reasonable steps to address the matter in accordance with applicable requirements.
14. Changes to This Privacy Statement
Empower Plus may update this Privacy Statement periodically to reflect changes in our services, technology, business practices or applicable legal requirements.
The current version will be published on our website with an updated effective date.
15. Contact Us
Questions, concerns or requests relating to this Privacy Statement or the handling of personal information may be directed to:
Empower Plus Ltd
Trinidad and Tobago
Telephone: (868) 297-0915
Email: empowerplustt@gmail.com
Please include sufficient information for us to understand and respond to your request.
Empower Plus Ltd — Enable. Engage. Empower.